1. Who We Are

Mayflower Advanced Fetal Medicine Center / Mayflower Clinic is a specialized fetal medicine and pregnancy ultrasound center located at Surdham Complex, Dhantoli, Nagpur - 440012.

Our website, fetalmedicinenagpur.com, provides patient education, appointment information, clinic contact details, and information about fetal medicine services.

Clinic services may include pregnancy ultrasound, NT scan, anomaly scan, fetal echocardiography, Doppler, growth scan, high-risk pregnancy scan, genetic counseling, prenatal diagnosis, and fetal procedure-related counseling.

2. Information We May Collect

When you contact us or use our website, we may collect information voluntarily shared by you, such as:

• Name
• Phone number or WhatsApp number
• Email address
• Appointment request details
• Pregnancy weeks or expected date of delivery, if voluntarily shared
• Service requested, such as NT scan, anomaly scan, fetal echo, Doppler, growth scan, genetic counseling, or procedure consultation
• Previous reports, prescriptions, or medical details voluntarily shared by you
• Messages submitted through website forms, WhatsApp, email, or phone communication
• Basic website usage information such as browser type, device type, pages visited, and referral source

3. How We Use Your Information

Information shared with Mayflower Clinic may be used for:

• Appointment scheduling
• Responding to your enquiry
• Confirming scan, consultation, or procedure appointment details
• Sharing clinic location or visit instructions
• Patient communication and follow-up coordination
• Improving website content and patient education
• Maintaining basic clinic records as required for medical, legal, or administrative purposes
• Complying with applicable laws, rules, and regulations

We do not use website enquiry forms for emergency medical care.

4. WhatsApp, Phone, and Email Communication

When you contact Mayflower Clinic through WhatsApp, phone, email, or website forms, you understand that the information shared may be used by the clinic team for appointment scheduling and patient communication.

WhatsApp may be used for basic appointment coordination, location sharing, clinic instructions, and patient communication. Please avoid sending emergency symptoms, urgent medical complaints, or unnecessary sensitive documents through website forms.

5. Medical Information Shared by Patients

Some patients may voluntarily share pregnancy reports, scan findings, prescriptions, laboratory results, or previous medical history through WhatsApp, email, or website forms.

Such information is used only for clinic communication, appointment planning, and guidance about appropriate consultation or service. Final medical advice, diagnosis, treatment, or procedure decisions require direct consultation with a qualified doctor and proper clinical assessment.

Website messages, WhatsApp replies, or email communication should not be treated as a replacement for medical consultation.

6. Google Maps, YouTube Videos, Google Reviews, and Embedded Content

Our website may include embedded content or third-party tools to improve patient education and usability. These may include:

• Google Maps for clinic location
• YouTube videos for patient education
• Google reviews or review widgets
• Google Analytics or similar website performance tools
• Social media embeds or links

Embedded content from third-party platforms may behave as if you visited those platforms directly. These services may collect data, use cookies, track interaction, or process information according to their own privacy policies.

Mayflower Clinic does not control how third-party platforms process information. You may adjust your browser, device, or Google account privacy settings to limit cookies or tracking.

7. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve user experience, measure website performance, understand popular pages, and improve patient education content.

Cookies and analytics may help us understand which pages are visited, how users reach the website, which device or browser is used, and whether website performance needs improvement.

You can disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

For more details, please read our Cookie Notice.

8. Sharing of Information

We do not sell personal information.

Limited information may be shared only when necessary with:

• Clinic staff involved in appointment coordination
• Doctors or medical team members involved in patient care
• Diagnostic or medical service partners, only when relevant and appropriate
• Website, hosting, analytics, or technical service providers
• Legal, regulatory, or government authorities when required by applicable law

Information is shared only to the extent necessary for clinic operations, patient communication, care coordination, website functioning, or legal compliance.

9. Data Security

We take reasonable steps to protect information shared with us. However, no website, internet transmission, WhatsApp message, email, or digital storage system can be guaranteed to be completely secure.

Patients are advised not to submit unnecessary sensitive information through website forms. Important medical decisions should be discussed directly during consultation.

10. Patient Rights, Correction, and Removal Requests

You may contact us if you want to:

• Correct your contact details
• Update appointment information
• Request removal of unnecessary website enquiry information
• Ask how your submitted information is used
• Withdraw consent for non-essential communication

To request correction or removal, email us at contact@mayflowerclinic.in.

Some medical, legal, or clinic records may need to be retained where required by law, medical practice standards, or legitimate clinic purposes.

11. Children, Minors, and Guardian Consent

This website is intended for adults seeking pregnancy-related information and appointment support.

If information is shared regarding a minor patient, it should be shared by a parent, guardian, or legally authorized adult. We do not knowingly collect personal information from children for marketing purposes.

12. PCPNDT Compliance and Lawful Medical Use

Mayflower Clinic strictly follows applicable legal and ethical requirements for ultrasound and prenatal diagnostic services.

Any communication requesting unlawful fetal sex determination or disclosure will not be entertained.

13. External Links

Our website may contain links to external websites, videos, maps, review platforms, or social media pages. We are not responsible for the privacy practices, accuracy, security, or content of external websites.

Patients should review the privacy policies of third-party websites before sharing personal information with them.

14. Emergency and Medical Disclaimer

This website is not an emergency service.

For emergency symptoms or urgent medical concerns, contact your treating doctor, visit the nearest emergency facility, or call emergency medical services.

Read the full Medical Disclaimer.

15. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in clinic processes, website features, legal requirements, or third-party tools.

The updated version will be posted on this page with a revised “Last updated” date.

16. Contact Us

For privacy-related questions, correction requests, or information removal requests, please contact Mayflower Clinic.

This Privacy Policy is provided for website and patient communication transparency. Final legal review should be completed before publishing.